Customer Service
About Wine Cave
Our Products
Contact Wine Cave
Hours of operation
Ordering & Shipping
Wine Cave Inc. policies
Returns
Sales taxes & duties
Accepted method of payment
Site security
Your privacy
About us:
Wine Cave is a specialized boutique wine company based out of Toronto, serving Canadian as well as international markets. We have a strong presence on the Web while our brick-and-mortar store serves many communities in Toronto as well as the city’s vibrant food industry. Wine Cave is known for its organic products that contain no preservatives. This has had a significant contribution to the popularity of our products.
Our team of wine and wine accessory experts constantly combs international markets for new products to ensure our customers are kept updated with the latest in product offerings and innovation. Such products include cooling units, special softwares, and scanners. These services contribute to the differentiation of your business relative to competition. They also provide ease of management.
Another unique service by Wine Cave. is a whole slew of design offerings.
These offerings include room design for wine storage; transformation of private rooms into wine storage; custom store racking; commercial design services; standard store racking; and wine preservation systems.
Wine cave is a wholly subsidiary of Cookdad Ltd.., a proven name in cooking industry with a track record of more than ten years.
Our head office and the ware house is located at 250 Don Park road (Dennison and woodbine), unit 14, Markham(unionville)... Ontario, L3R 2V1, Canada.
We hope you enjoy browsing wine cave and look forward, with great anticipation, to offering you a pleasant shopping experience and receiving your constructive feedback as we move forward in this online journey.
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Our Products:
No matter what type of wine or beverage products business you’re in, Wine Cave has the competencies and experience to meet your needs.
Commercial restaurant supplies available.
Wine and Bar Accessories:
Wine cave accessories come from leading manufacturers the world over. They range from professional Eisch decanters and breathable glasses, Trudeau accessories, Epivac beverage accessories to Screwpull Leverpull gift sets.
Wine Cellars:
Our wine cellars are manufactured by the world’s leading manufacturers such as Cavavin, Vinotemp, Vintage Keeper and Haier,
Cavavin is the only wine cabinet manufacturer in Quebec. With Cavavin, wine tasting is elevated to a form of art. Their high-quality products let you experience the full richness of your finest vintage wines, stored and served at their ideal temperature at all times. Well-known for their dependability and craftsmanship, Cavavin wine cabinets and cellars are designed to ensure stable and controlled conditions for perfect aging.
Vinotemp Custom wine cabinets and racks are made to order just for you by Vinotemp in our California manufacturing facility. See how our wine cabinets stack up to the competition and better understand wine cellar creation. No matter what type of wine or beverage products business you’re in, Wine Cave has the competencies and experience to meet your needs. Commercial restaurant supplies available.
Haier’s line of beautiful wine cellars provides an elegant and tasteful way to store and display your personal wine collection. Your red and white wine selections can share the experience together. Haier’s adjustable controls allow you to personalize your wine cellars’ temperature between 39F and 65F. The full line of Haier wine cellars can satisfy even the most discerning wine collector. The many styles, sizes, features and innovations make it simple for the Haier wine cellar series to please one and all.
Vintage keeper Our current model is SOLD OUT and the 2010 model will arrive in June.
Wine Racks:
We can help you design your personal/commercial wine cellars by reviewing your sketch and determine the best possible system.
Please send your sketch or design to info@winecave.ca or fax to (647) 477 7120.
Wood Racks, Our wine racks are premium hand-selected California Red Wood, Mahogany Wood and Pine Wood racks that have a classic combination of beauty and durability, while it delivers the simplest, most flexible system ever. Perfectly modular, Lightweight slim-line design, yet incredibly strong.Beautifully machined for a soft, smooth, consistent finish.
Metal Wine Racks, A variety of Metal Wine Racks for your walls. We are currently carry 2 brands of wall-mount wine racks. Both of these wine rack brands are made from sturdy metal and are designed to elegantly display your bottles, allowing you to see your labels.
BOTTLE Wire RACK, Complete storage system that is installed on the wall and which provides an adequate resting angle to ensure proper dampening of the corks. The rack is designed to fit standard 750mL Bordeaux bottles and most Burgundy bottles. Some of the larger format Burgundy Bottles will not fit.
We can also help you design your personal/commercial wine cellars by reviewing your sketch and determine the best possible system. Please send your sketch or design to info@winecave.ca
Cooling units:
Koolspace series, Conveniently monitor temperatures outside your wine cellar with our lit display. Let our super smart controls sense conditions in your room and adjust the power levels automatically. No need to fiddle with the fan and power settings. Our unit will run as quietly as your conditions allow. Precise temperature and higher humidity levels around the clock.Quality features including superior energy efficiency, hi-temp alarm, excess humidity warning, and a multi-level vibration suppression system.
Cavavin CAR series, Wine lovers or establishments with an existing insulated wine room can purchase the cooling unit alone. This unit ensures a stable environment inside the room, protecting wine from harmful seasonal changes in temperature. The units run on 115 volts and can be installed on any inside wall, seeing as they do not require an outdoor air intake.
The CAV-1500-HTD Wine Cooling unit represents our latest innovation in climate control. This self-contained unit not only controls the temperature in your cabinet but also moderates the humidity to a
much greater degree than our previous models. Also the new design has been optimized for better distribution of cool air.
The CAV-2500-HTD packs 1000 more BTU of cooling capacity into the same space as the CAV-1500-HTD. Like its little brother, this unit represents our latest innovation in climate control. This self-contained unit not only controls the temperature in your cabinet but also moderates the humidity to a much greater degree than our previous models. Also the new design has been optimized for better distribution of cool air.air.
Wine Guardian series, At Wine Guardian, we're the renowned experts in quality wine cellar cooling systems. Whether you're looking to equip your small residential cellar, large commercial cellar, or anything in between, we have the cooling system to meet your requirements and style.Wine Guardian offers several models of both Ducted and new "Through-the-Wall" systems, each constructed from the highest quality components and designed to deliver optimal temperature and humidity control. Ask our customers and they'll agree—the only thing as impressive as the performance and quiet operation of our products is their elegant design and sophistication.
WhisperKOOL series, WhisperKOOL™ cooling units are consist of three different cooling systems for the industry’s top wine cellar contractors.
The WhisperKOOL® famousSplit System Series is one of those which combines state-of-the-art components with an elegantly simple engineering concept to offer ultra, quiet, sophisticated and efficient maintenance for an optimal wine cellar environment. The Split System is specifically designed and engineered for creating the ideal balance of temperature and humidity within a wine cellar.The Split System offers the option of installing the evaporator inside and the condenser unit either indoors or outdoors.
There are also Extrem and XLT series available from WhisperKOOL™ through our website.
Brewing Department:
Wine Cave’s brewing department operates strictly under the rules and regulations set by Alcohol and Gaming Commission of Ontario (AGCO). We offer our customers an opportunity to enjoy the rich world of wine. We do this by circumventing the high overhead incurred by traditional mass production methods. By preparing individual batches, we carefully control the environment and the process of wine making. We import a wide range of wine products, must, and juices made from finest grapes that come from some of the world's finest vineyards.
This service is limited by law only to residents of Ontario.
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Contact Wine Cave
Inquiries: info@winecave.ca
Sales: sales@winecave.ca
Customer service: customerservice@winecave.ca
Suggestions: webmaster@winecave.ca
Cookdada.com & winecave.ca.
250 Don Park Road
Markham Ontario
L3R 2V1 Canada
T:416 548 8603
F:647 477 7120
View Larger Map
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Hours of Operation
Monday-Friday: 10:30 AM to 5:00 PM
Saturday: 10:00AM to 4:00 PM
Sunday: Closed
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Ordering and Shipping
The Wine Cave store has flat shipping rates for North American
orders.
For oversea orders, you can call us at 416 548 8603
- What is the cost of shipping?
To find out about the cost of shipping,
- Add your items to your shopping basket.
(Note: you are not obligated to purchase these products)
- When you view your shopping basket, you will see the option
‘Check Out’. In selecting this option, you will be
forwarded to the 'Shipping Information Page.'
- Upon entering your shipping address and your shipping method
your shipping charge will appear on your screen.
- When will my order be shipped?
- Valid orders placed before 2 PM EST are generally shipped on
the same day.
- Valid orders placed after 2 PM EST are generally shipped the
next business day.
- Valid orders placed on Friday, after 2 PM EST are generally
shipped on Monday.
- Valid orders placed during weekends and holidays will be processed
and shipped on the next normal business day.
For orders of Haier and Cavavin wine
cellars, customer will be contacted for shipping charges.
Orders for all other items are shipped via UPS (or Canada Post) depending
on service availability and competitive pricing. We anticipate that
a delivery will be made within a maximum of three weeks, depending on
the size and complexity of the order.
Please note: if you still do not want to use your credit
card on the Internet, you can print out our fax
order , fill out appropriate fields and fax it to us,or
contact us by e-mail order@winecave.ca.
There is no additional charge for fax orders.
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Wine Cave policies
Guarantee
Most of our products have a one-year manufacturer warranty. In case
of wine cellars, there is a one-year warranty on cooling units and a
three-year warranty on parts. Please make sure to fill out the warranty
form with your Wine Cave’s invoice number. You may also extend
your warranty for an additional period.
For more detail, please contact us at info@winecave.ca
Minimum Order
Regrettably, we cannot accept orders on this website with a pretax value
under $35.00 in Canadian funds.
Pricing
All prices are in Canadian Dollars and subject to change
without prior notice.
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Returns
All Wine Cave products are fully guaranteed. It is our overriding
policy to ensure the highest degree of delivery satisfaction for all
of our clients. For cases that involve damaged or defect merchandise,
we ask that the client notify us as soon as possible by e-mail and provide
us with the order number and a brief explanation of the deficiency.
If a pick-up is required, Wine Cave will arrange appropriate details
and contact the client as soon as arrangements are in place.
Other returns:
For those cases that the client has a change of opinion, Wine Cave
employs the following policy: The decision to return merchandise must
be notified to us by email within seven days of the receipt of merchandise.
The merchandise must be returned to its source in the same physical
condition, as on receipt, with undamaged packing material to be used.
All shipping and delivery costs pertaining to the order are the responsibility
of the client. The client may use a registered courier of his/her choice.
Please note: all merchandise returns will incur a restocking fee of
15%.
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Sales taxes & duties
For all Canadian orders, applicable GST, Ontario PST or HST will be
appropriately added. For international orders, customs duties and taxes
are the customer’s responsibility, and are payable by the customer
upon receipt of the merchandise. US customers please
note: the North American Free Trade Agreement (NAFTA)
has eliminated most tariffs.
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Accepted method of payment
We accept Visa, MasterCard, and American Express. Payments are done
over "Secure Server" 128-bit SSL encrypted pages.
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Site security
We use industry standard 128-bit SSL encryption to protect your information.
This is recognized as the best and strongest protection methods available
on the net. All credit card information is encrypted before it is sent
over our secure server. All transactions on Wine Cave web site
are 100% secure.
Please note: if you still do not want to use your credit card on the
Internet, you can print out our fax
order or contact us by e-mail order@winecave.ca,
fill out appropriate fields and fax it to us. There is no additional
charge for fax orders.
IMPORTANT: DO NOT SEND YOUR CREDIT CARD NUMBER BY E-MAIL.
E-MAIL IS NOT SECURE MEDIUM.
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Your privacy
Your information will never be released to any party except
the shipping company that delivers your order. Note: Submission
of your private information and your credit card information
is always handled over secure server so your privacy is secure
with us. We don't store your credit card information so you
will be required to reenter that information each time you shop
with us.
Thank you, Wine Cave
Customer support.
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